Refund policy

At LOOT LOO, customer satisfaction is our priority. We want you to have complete confidence when shopping with us.

Return Eligibility

Products can be returned if:

  • The return request is submitted within [X DAYS] of delivery.
  • The product is unused, unworn, and in original condition.
  • Original packaging, tags, and accessories are included.

Products that show signs of use, damage, or missing packaging may not qualify for return.

Non-Returnable Items

The following items may not be eligible for return:

  • Products marked as final sale.
  • Personalized or customized products.
  • Items damaged due to customer misuse.
  • [OTHER NON-RETURNABLE ITEMS]

Return Process

To request a return:

  1. Contact us at [EMAIL ADDRESS].
  2. Share your order number and reason for return.
  3. Wait for return approval.
  4. Ship the product according to our instructions.

Refund Process and Timing

Once we receive and inspect your returned product, we will notify you about your refund status.

Approved refunds will be processed within [REFUND PROCESSING TIME].

Refunds will be credited through the original payment method where possible.

Exchange Options

Eligible products may be exchanged depending on availability.

Customers must contact us within 15 days to request an exchange.

Damaged or Defective Products

If you receive a damaged, defective, or incorrect product, contact us within [X DAYS] with:

  • Order number.
  • Product images/videos.
  • Details of the issue.

We will review your request and provide a suitable resolution.

Return Shipping Costs

Return shipping costs are:

  • Customer responsibility: [RETURN SHIPPING TERMS]
  • Covered by [STORE NAME] in cases of defective, damaged, or incorrect products.

Contact Information

LOOT LOO